In today’s workplace, creating a safe, respectful, and inclusive environment is not just a moral and legal obligation—it is also essential for the well-being of employees, the satisfaction of customers, and the protection of the company. Training employees on workplace harassment, discrimination and civility is a proactive step that significantly reduces the risk of harassment complaints and helps employers comply with legal requirements. There are many training options available, but not all will meet the unique needs of every organization. Bridge Legal & HR Solutions can help with customized training programs to ensure that employees understand the importance of maintaining a safe and harassment-free workplace. In deciding what kind of training is best for your workplace, consider the benefits thorough, well-designed training.
Prevents Liability for Employee-on-Employee Harassment
When harassment occurs between employees, it can quickly escalate into costly and time-consuming workplace harassment investigations, or even legal liability for employers. In cases where harassment has not been properly addressed or prevented, organizations can be held accountable for the actions of their employees. The Ontario Human Rights Tribunal has repeatedly found that inadequate training on workplace harassment and discrimination is one of the factors to be considered when deciding an employer’s liability for the harassing conduct of one of its employees. This means that, without proper training, even a single harassment incident could lead to litigation, reputational harm, and financial consequences.
Implementing comprehensive harassment training can serve as a strong line of defense. When employees are trained on what constitutes harassment, how to report it, and the consequences of engaging in it, they are less likely to engage in such behaviour. Having a comprehensive training program also demonstrates that the employer has taken reasonable steps to educate and protect its workforce, which can help mitigate liability in the event of an incident.
Bridge Legal & HR Solutions provides customizable workplace harassment training specifically designed to educate and empower employees. Our training can include a variety of topics, such as identifying harassment, understanding reporting protocols, and bystander intervention.
Prevents Liability for Employee-Customer Harassment
Harassment is not limited to interactions between employees; it can also occur between employees and customers. In the Ontario Human Rights Tribunal’s decision Abdi v. K2 Martial Arts Kickboxing, which was released in October 2024, the Tribunal awarded $10,000.000 to a customer that was sexually harassed by an employee of the organization. Any instance where an employee harasses a customer can damage the company’s reputation and also expose it to serious legal repercussions. Businesses that operate in customer-facing industries need to be particularly vigilant, as employees represent the organization directly. With the right training, employees will understand both their own legal obligations, and organizational expectations around professionalism and civility.
Bridge Legal & HR Solutions can help businesses protect themselves from these risks by providing industry-specific harassment training. Our programs address real-world scenarios employees may encounter with customers, equipping them with the knowledge to handle interactions professionally and ethically.
Boosts Employee Morale and Productivity
When employers take workplace harassment seriously, it fosters a sense of security and respect among employees. Studies have shown that workers are more likely to be productive and engaged in an environment where they feel safe and valued. In contrast, a culture where harassment is overlooked or poorly managed can lead to increased turnover, stress, and absenteeism.
Comprehensive harassment training signals to employees that the organization values their well-being and respects their rights. This dedication builds a positive work culture, enhancing job satisfaction and company loyalty. Happier employees lead to improved teamwork, innovation, and efficiency—all essential components of a successful business.
With Bridge Legal & HR Solutions, employers can access tailored training that not only meets legal requirements but also reflects the values of their unique workplace culture. Our programs promote inclusivity and respect, helping companies build a more motivated and dedicated workforce.
Partnering with Bridge Legal & HR Solutions for Customized Training
Bridge Legal & HR Solutions specializes in providing comprehensive, customizable workplace harassment training programs that can be delivered either in-person, or online. Our team understands that every workplace is unique, and we work closely with organizations to create training that meets specific needs, industry expectations, and company culture.
Investing in workplace harassment training is an investment in a safer, more respectful workplace. By partnering with Bridge Legal & HR Solutions, companies can reduce legal risks, protect their brand, and cultivate a work environment where every employee feels valued and safe. Contact us to discuss your unique training needs today.
